Returns & Exchanges

At Naturaltein, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the original items with all tags attached into the reusable shipping bag and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.