Frequently Asked Questions
Everything you need to know about your Naturaltein fashion experience.
What is Naturaltein's commitment to sustainable fashion?
We prioritize eco-friendly materials and ethical manufacturing processes to ensure that our clothing is as kind to the planet as it is to your skin.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my Naturaltein garments?
To maintain the quality of our natural fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and high-heat tumble drying.